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Search engine optimization, SEO and marketing

How To Add Live Chat To My Website

Posted at — Jun 22, 2014

In order to attain your online business goals and rank high on search engines, it is important to eliminate competition by providing absolutely interesting, interactive and smooth user experience to your clients or readers. Whether you run an e-commerce or simple informational blog, adding value added features to your website can help you hold potential customers and retain the existing ones. One way to do this is to provide them with ways to easily engage with you and your products.

Perhaps the coolest value added tool that you can consider adding to your website is the ability for your customers to chat with you directly whenever you or your representative is online. There are many widgets providing similar features, but it is always preferred to hire for professional services that turn out to be subsequently expensive.

An informative and well-designed is indeed the route to developing a successful platform for your business, but it is equally important to appeal your visitors. If you cannot afford to

Hire professional guidance, the chances are you are looking for a free tool or some advise through which you can install or add live chat option to your website. Here are some easy and simple to do so:

1. Use a Free Java Chatroom

If you use a free hosting service, a free chatroom is subsequently the best option for you. The only disadvantage of using this method is that you will also need to deal with advertisements. To install it, you need not have any specific requirement of hardware or software. Visit any free chatroom, complete the sign up process and verify your email address. The site will send you a free HTML code. All you need to do is add the code to your website and you can get your own live chat on your personal website.

2. Use a Chat Room Plugin

If you’ve created a website on a Wordpress platform, it is easy to add a chatroom plugin to your site in a few simple steps. Do quick internet search on “wordpress chat room plugins”. You will come across options like Wp-live-chat or OggChat Live Chat. Analyze all the options and see which one suits your requirement. Download on your hardware and upload to your site. You may also upload the live chat plugin directly on your blog through Wordpress admin page. Click on the chatroom plugin and hit the install button on the plugin you find suitable for your suit.

3. Use a PHP Chat Application

This is a bit complicated process. If you have a host that supports PHP, you will also need MySQL to install the live chat application. Most paid hosting services already provide you with the option of live chat, so you must check with your provider first. Otherwise, you may also download the zipped file for PHP chat application. Run the MySQL command in “sql-generate.txt”. Plug your username and password into “database.php5” and upload the entire project to the root folder.

Adding live chat on your website is a great way to encourage people coming back to your site to resolve their queries or chat with other visitors. If you run an e-commerce store, repeat customers would mean high conversion rates, leading to increased profit.

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